Robotic Process Automation (RPA) is a virtual robot (or a software, really) configured to mimic humans’ actions. It is a step toward the digitalization of Corporate & Investment Banks. But how to handle the RPA journey?

A 6-STEPS APPROACH

As the adoption of RPA will accelerate, the selection of the right process to automate is the critical component to obtain a significant Return on Investment. The user needs to identify the appropriate sphere of intervention for robots.

By following the 6-step approach below and by using a scoring matrix to evaluate opportunities, you can secure your project and evaluate where RPA is the most suitable:

During the whole implementation, the key is to engage both management and operational teams to ensure effective buy-in, commitment and collaboration and facilitate adoption.

A RPA SCORING MATRIX WILL BE LEVERAGED TO SELECT ELIGIBLE PROCESS

It is definitely critical to identify correctly the best candidates for RPA, but still RPA should be seen as a part of an end-to-end process improvement. The introduction of RPA must open opportunities for further automation and further efficiency gains.

4 TYPES OF RPA PROJECTS CAN BE CONSIDERED

For more detail on our point of view, see here